Experience Points100

Awesome Service!

Submitted By: Michael Donnelly
Company: Chick-fil-A  Company Rank: 101

My family and I had lunch at the Chick-fil-A in Destin, FL last weekend. This was our second visit in the last several months and we all found the experience to be one of our absolute BEST customer service experiences ever! What I found remarkable about this is that we had the same incredible service there during our first visit as well...can there actually be a fast food restaurant with incredible food and service...ALL the time? My experience says YES!

We've got 4 young children, so entering a busy fast food establishment with lots of people and other stimuli can be a little overwhelming to say the least, trust me on this! This restaurant immediately recognizes this and does literally everything they can to make it a pleasurable family dining experience. They welcome you as soon as you walk in the door, deliver the food to your table, check on you several times throughout your meal, refill your beverages (plenty of refreshing Coke products) and literally helped us put the jackets on our little ones! They have truly made us feel right at home and like family.

According to their website, Chick-fil-A desires to "have a positive influence on all who come in contact with Chick-fil-A" Well, they should be issuing this particular store and its owner, Mr. Morris Loveland, one of the largest trophies ever made for all to see, appreciate and learn from. He was on site, a pleasure to do business with and only humbly admitted that he was the owner when I asked directly and complimented his staff. He truly embodies the spirit that Truett Cathy has instilled in this family run company. Thanks Mr. Loveland for the great service and lesson in how to sincerely treat a customer like royalty.

We WILL continue to be a very frequent customer of Chick-fil-A and look forward to returning to this particular store again and again and again.

Posted on March 12th, 2010 


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kermzeelathy pennington on Mar 20, 2010



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TRImaginationLee Graham on Mar 15, 2010

This is company wide. I'm here in the middle of Virginia and I prefer to eat at Chick-fil-A because of their friendly people, how the restaurant is always clean and most importantly their food is always good and fresh. I've been in to many Chick-fil-As around the states and I can say I never have been disappointed once.

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