Experience Points10

AWESOMELY great customer service

Submitted By: rhonda hurwitz
Company: surveygizmo  Company Rank: 10

Problem with Survey Gizmo at 2:30 a.m. EST. Sent an email, also tweeted, went to sleep.

By 11 am the next morning (which is 9am in Denver, where they are located) a real person fixed my problem and emailed me back. During the day I got not 1, but 2 followups on it to see if it was solved to my satisfaction.

Pinch me!

Posted on March 11th, 2010 

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